Mark is an excellent cook. he does not have any formal training but learned to cook by following the recipes of several famous chefs and his mom. every weekend, he invites friends over for dinner so he can try new dishes and get honest feedback from his friends. mark wants to start his own restaurant someday because he thinks he would be successful and become wealthy. which of adam smith’s ideas made mark think of starting a restaurant? invisible hand
self-interest
competition
laissez-faire

You work as the sales manager for a company that sells office supplies to businesses of all sizes. because the profit margins are razor-thin, you need to ensure that you are getting the very best prices on paper, pencils, pens, post-it notes, and other office supplies from the manufacturers. when reviewing the quarterly profit statement, you realize that your costs are higher than they should be, and you trace the higher costs back to an employee who has been lax about getting competitive bids to ensure the lowest prices. when you conduct your research to determine the reason for the higher costs, and take action to bring those costs back down, in which of the key management processes are you taking part?