Business, 25.03.2021 22:00, deadman7628

The Jones Company has a very limited return policy for its products, and a customer can only return an item with a store receipt. The Jones Company has established this return policy without any customer satisfaction research. While the Jones Company thinks its policy is fair, many customers do not. A service-providing firm like the Jones Company that does little or no customer satisfaction research is most likely to experience a gap between .

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The Jones Company has a very limited return policy for its products, and a customer can only return...