Reframe/restate the following statements back to the employee in such a way that both parties in the dispute will be more receptive to identifying interests and resolving the dispute. 1. Apparently being young and pretty are the new requirements for a promotion around here. Equal Opportunity is a buzz word not a company practice.
2. You are lazy and irresponsible. You did not help with our group project and then you expect us to give you credit for work you did not do.
3. You seem to think you know best how to complete the project. You do not listen to any of my suggestions. I might as well not even come to work.
4. There are three ways to get information around here, telephone, telegraph and tell-a-Morgan. Confidentiality does not exist around here.
5. You have always got your nose in other people’s business. Workflow is slowed down because you constantly change policies and procedures. Hasn’t anyone ever told you, if it isn’t broken don’t fix it.