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Jayden has one hour for his part of customer service training for new employees. Which is the best way to reinforce the learning? Have a quiz at the end of the session. Have a quiz at the end of the session. Use PowerPoint slides for each separate concept. Use PowerPoint slides for each separate concept. Put the sales associates on the floor for one hour. Put the sales associates on the floor for one hour. Set aside some partnered role play time with employees.
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