THESE ANSWQERS I AM ASKING RE ALL CORRECT., THESE ARE FOR YOU
The steps in an indirect message include which of these? *
4/4
The buffer
The apology
The Rationale
A good will attempt
The bad news
In an indirect message, the actual bad news should be given in which paragraph? *
1/1
First
Second
Third
Fourth
Make sure your entire message is as negative as possible so you don't give the person receiving the message mixed signals. *
1/1
True
False
When providing reasons for the bad news, which of the following are things you need to consider? *
2/2
What date will you deliver the bad news?
Who is the message intended for?
How severe is the message?
Will giving the bad news cause problems for you?
When giving an explanation for the bad news, which of these are things should you NOT do? *
1/1
Explain company policy
Be as vague as possible
Give the complete explanation before the bad news, don't split it.
Be clear and logical
Severe or life-changing bad news should be given face-to-face. *
1/1
True
False
Which of the following is the best wording to use in a bad news message? *
1/1
We regret that the beds have failed and will be discontinued and recalled but we will not be taking the beds back or replacing the beds.
The beds have been discontinued and recalled but there will be no returns accepted or replacements offered.
Unfortunately, the beds will be discontinued and recalled with no refunds, returns or replacements offered.
The beds have been discontinued and recalled and we are unable to offer refunds, returns or replacements.
Offering a coupon or some other alternative might help cushion bad news for customers and keep good will for the company. *
1/1
True
False
Repeat the bad news in your closing to be sure the message was received. *
1/1
True
False
In giving the bad news, make sure you mention all the impacts to the company. *
1/1
True
False
If there are benefits to the reader/receiver of the bad news message, mestion them but do NOT make any up. *
1/1
True
False
Answers: 1
Business, 21.06.2019 18:20, shelbyhood8329
Write two goals for yourself that will aid you in pursuing your post-secondary education or training. with this
Answers: 1
Business, 22.06.2019 10:00, ladnerhailey16
You are president of a large corporation. at a typical monthly meeting, each of your vice presidents gives standard area reports. in the past, these reports have been good, and the vps seem satisfied about their work. based on situational approach to leadership, which leadership style should you exhibit at the next meeting?
Answers: 2
Business, 22.06.2019 18:00, flowergirly34
Martha entered into a contract with terry, an art dealer. according to the contract, terry was to supply 18 th century artifacts to martha for the play she was directing, and martha was ready to pay $50,000 for this. another director needed the same artifacts and was ready to pay $60,000. terry decided not to sell the artifacts to martha. in this case, the court may order terry to:
Answers: 2
Business, 22.06.2019 22:40, gracebuffum
In a fixed-term, level-payment reverse mortgage, sometimes called a reverse annuity mortgage, or ram, a lender agrees to pay the homeowner a monthly payment, or annuity, and expects to be repaid from the homeowner’s equity when he or she sells the home or obtains other financing to pay off the ram. consider a household that owns a $150,000 home free and clear of mortgage debt. the ram lender agrees to a $100,000 ram for 10 years at 6 percent. assume payments are made annually, at the beginning of each year to the homeowner. calculate the annual payment on the ram.
Answers: 1
THESE ANSWQERS I AM ASKING RE ALL CORRECT., THESE ARE FOR YOU
The steps in an indirect message incl...
History, 20.10.2020 01:01
Chemistry, 20.10.2020 01:01
Mathematics, 20.10.2020 01:01
Mathematics, 20.10.2020 01:01
Chemistry, 20.10.2020 01:01
English, 20.10.2020 01:01