Managers at Trendy Fashions, a large retail chain, experience conflict and organizational politics. The company's customer service ratings suffer, and managers point to other departments as the cause of the problem. The conflicts and politics further contribute to the customer service problems. The CEO of this chain hears about the appreciative inquiry process and thinks this might be a good technique to use to improve this situation. He needs more information on this process. The CEO of Trendy Fashions should know that the four stages of appreciative inquiry, in order, are
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Managers at Trendy Fashions, a large retail chain, experience conflict and organizational politics....
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