Why is it important for the organisation to empower employees to improve customer experience?

An  associate degree  is an undergraduate academic degree awarded by community colleges, junior colleges, technical colleges, bachelor's degree–granting colleges, and universities upon completion of a course of study usually lasting two years.a  bachelor's  degree  (also baccalaureate, from modern latin baccalaureatus) is usually earned for an undergraduate course of study that normally requires three to five years of study (depending on institution and field of study).

Answerrule utilitarianism;

These tragedies are more likely to occur  when the benefit to the individual for using a bit more of the resource is greater than the associated cost.for example, a company may choose to dump all of its manufacture waste on the public lake (collective resource) because the cost of actually creating waste  management system would be higher compared to simply dumping them into the lake.