During peak times, customers arrive at the Showcase SuperLux Theater at a rate of 180 per hour. All customers who enter the theater purchase tickets, but only 85% of customers purchase refreshments. Recall that the processing time for a ticket purchase is 0.75 minutes per customer and that the processing time for a refreshment purchase is 3 minutes per customer. Assume that 2 employees work the ticket booths and 8 employees work the concession stand. Required:
a. Compute the implied utilization of the resources at the ticket booths and concession stand.
b. What is the flow rate of customers through this process (in customer per hour)?
c. Assume 1 resource is added to the ticket booths. What is the new flow rate of customers through the process (in customers per hour)?

The business cycle is the periodic but irregular up-and-down movement in economic activity, measured by fluctuations in real gross domestic product (gdp) and other macroeconomic variables. a business cycle is typically characterized by four phases—recession, recovery, growth, and decline—that repeat themselves over time. economists note, however, that complete business cycles vary in length. the duration of business cycles can be anywhere from about two to twelve years, with most cycles averaging six years in length. some business analysts use the business cycle model and terminology to study and explain fluctuations in business inventory and other individual elements of corporate operations. but the term "business cycle" is still primarily associated with larger (industry-wide, regional, national, or even international) business trends.