For this question, consider a manufacturer of wall calendars. A cost leadership strategy would be oriented around mass producing calendars. Responsiveness would be oriented around being flexible and changing designs/themes as the market changes and always having calendars available for sale (reliable response). A differentiation strategy would be through unique and customizable product design. This would also create a production that is like that of a craftsman rather than mass production where customers will be able to design and have produced a custom product. You are hiring personnel to work on the Wall Calendar Production Line. Your decision depends on the operations strategy. Match the appropriate decision with the strategy: Differentiation
Cost Leadership
Responsiveness (flexible response)
A. Hire artists to create unique calendars.
B. Hire workers who will be cross trained, so they can be scheduled to do various positions.
C. Hire low skilled labor, like high school grads, to run machines for printing and cutting.