Business, 19.01.2021 02:10, wlackey2020

"Many service companies collect data via a follow-up survey of their customers. Suppose, in order to ascertain customer sentiment, a certain air line sends an email to customers immediately following a flight. The following question is asked, among others. How likely are you to recommend this air line to others?"

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"Many service companies collect data via a follow-up survey of their customers. Suppose, in order to...