Can Someone Please help me with this ASAP From the following list of terms, select the one that best fits each definition below. Write your selected word on the lines provided.

Word bank:

feedback
empathy
active listening
credibility
consistency
packaging options
image
interpersonal
initiative
electronic

Questions:
1. One method of recording client requests.
2. A skill when using appropriate body language.
3. Good customer service builds the reputation, trust of a business.
4. A communication skill needed to understand customers.
5. An example of choices that customers have.
6. Personal hygiene and grooming contribute to one’s .
7. Important in understanding the needs and point of view of a client.
8. Means reliability and constancy.
9. Employers appreciate workers who use their own when making decisions.
10. When customers provide comments or reactions to customer service.

Magic realm, inc., has developed a new fantasy board game. the company sold 15,000 games last year at a selling price of $20 per game. fixed expenses associated with the game total $182,000 per year, and variable expenses are $6 per game. production of the game is entrusted to a printing contractor. variable expenses consist mostly of payments to this contractor. required: 1-a. prepare a contribution format income statement for the game last year.1-b. compute the degree of operating leverage.2. management is confident that the company can sell 58,880 games next year (an increase of 12,880 games, or 28%, over last year). given this assumption: a. what is the expected percentage increase in net operating income for next year? b. what is the expected amount of net operating income for next year? (do not prepare an income statement; use the degree of operating leverage to compute your answer.)