Wally Company has the following stock outstanding: Preferred stock: 6%, $20 par value, 2,000 shares outstanding. This preferred stock has cumulative dividend preference. Two years of preferred dividends were in arrears.
Common stock: $10 par value, 5,000 shares outstanding.
Wally issues a $30,000 dividend this year. Which of the following is true?
A. Preferred stockholders receive $4,800 in dividends this year because there are two years of dividends arrears.
B. Preferred stockholders have preference because they recelve a greater dollar amount of dividends than what the common stockholders receive.
C. Common stockholders receive $27,600 in dividends this year, after the preferred stockholders are paid first.
D. Preferred stockholders receive $7,200 in preferred dividends this year, and are paid before the common stockholders.
E. Common stockkholders receive $0 in dividends this year since there are dividends in arrears for the preferred stockholders.

Jameson manages a well-known cell phone company. this company has been voted as having the best cell-phone service. consumers appreciate the fact that they can call from almost anywhere in the world and the service still gets through. jameson knows that the company's product far surpasses that of the competition. one thing has been bothering him, though. in order to put so many resources into ensuring the best service, jameson has cut back on employees at the firm's customer call center. recently, consumers have begun complaining about long wait times when they call in with a problem or concern. although its cell phone service is still considered one of the best, customer satisfaction with the firm's customer service has plummeted. jameson does not understand why consumers are getting so upset. he believes the exceptional cell phone service more than makes up for long waiting periods and other issues with its customer service. "after all," he says, "they can't have it all. if i invest more in customer service, that means less investment on ensuring the quality of our product offering."refer to scenario. jameson has asked you, a marketing consultant, to give him advice. he cannot understand how a cell-phone company with the best product offering in the cell-phone service industry could get such low satisfaction ratings simply because the customer service is not up to par. you suggest that jameson has a narrowly defined view of the company's product offering. you tell jameson that successful marketers should define their products as what they

The face of a company is often that of the lowest paid employees who meet the customers. select one: true false

After the embarrassing sign incident at the restaurant you own, you decide to offer employees a six-week fundamental writing skills workshop. a local business communication instructor, who has experience teaching writing skills at treleaven community college, will facilitate the sessions. to encourage employees to attend these optional sessions, write an email that explains why you’re offering the workshop and why employees should participate.