First, LuLu was not a hard worker and was fired, replaced with a self-check-in process (check-in takes no time). Second, it was discovered that even though customers had appointments every 10 minutes, it turned out that they do not arrive punctually. Experience shows that customers arrive every 10 minutes on average, but the standard deviation of inter-arrival times is also 10 minutes (CV = 1). Also, the 3 stylists François, Bernard, and Mimi still require 25 minutes on average to take care of a customer, but this time varies from customer to customer with standard deviation 25 minutes (CV = 1). There are things managers can do to improve business processes to reduce customer waiting. Which of the following operational and marketing levers have the potential to reduce the average customer waiting time? (There are multiple correct answers and partial credit is available.)

a. Install a 4th salon chair and hire a 4th hair stylist (i. e., increase hair stylist capacity 33%).
b. Create a smartphone reminder app that gets customers to arrive on time (i. e., reduce inter-arrival time variability so that CVa is less than 1).
c. Reduce the average inter-arrival time of customers from every 10 minutes to every 8 minutes.
d. Raise the price of hairstyles to scale back customer demand (and effectively have customers arrive less often than 1 every 10 minutes).
e. Teach the 3 hairstylists to work more consistently so that each customer contact is closer to 25 minutes (i. e., make CVp less than 1).
f. Teach the 3 hairstylists to work faster (i. e., so that their average service time is less than 25 minutes).

The market price of cheeseburgers in a college town increased recently, and the students in an economics class are debating the cause of the price increase. some students suggest that the price increased because the price of beef, an important ingredient for making cheeseburgers, has increased. other students attribute the increase in the price of cheeseburgers to a recent increase in college student enrollment.1. the first group of students thinks the increase in the price of cheeseburgers is due to the fact that the price of beef, an important ingredient for making cheeseburgers, has increased. (what happened to demand and supply, shift to the right or left)2. the second group of students attributes the increase in the price of cheeseburgers to the increase in college student enrollment. (what happens to demand and supply, shift to the right or left)3. suppose that both of the events you analyzed above are partly responsible for the increase in the price of cheeseburgers. based on your analysis of the explanations offered by the two groups of students, how would you figure out which of the possible causes was the dominant cause of the increase in the price of cheeseburgers? (choose a, b, c, or d)a)if the price increase was small, then the supply shift in the market for cheeseburgers must have been larger than the demand shift. b)if the equilibrium quantity of cheeseburgers decreases, then the demand shift in the market for cheeseburgers must have been larger than the supply shift. c)if the equilibrium quantity of cheeseburgers decreases, then the supply shift in the market for cheeseburgers must have been larger than the demand shift. d)whichever change occurred first must have been the primary cause of the change in the price of cheeseburgers.

Norton manufacturing expects to produce 2,900 units in january and 3,600 units in february. norton budgets $20 per unit for direct materials. indirect materials are insignificant and not considered for budgeting purposes. the balance in the raw materials inventory account (all direct materials) on january 1 is $38,650. norton desires the ending balance in raw materials inventory to be 10% of the next month's direct materials needed for production. desired ending balance for february is $51,100. what is the cost of budgeted purchases of direct materials needed for january? $58,000 $65,200 $26,550 $25,150

The production manager of rordan corporation has submitted the following quarterly production forecast for the upcoming fiscal year: 1st quarter 2nd quarter 3rd quarter 4th quarter units to be produced 10,800 8,500 7,100 11,200 each unit requires 0.25 direct labor-hours, and direct laborers are paid $20.00 per hour. required: 1. prepare the company’s direct labor budget for the upcoming fiscal year. assume that the direct labor workforce is adjusted each quarter to match the number of hours required to produce the forecasted number of units produced. 2. prepare the company’s direct labor budget for the upcoming fiscal year, assuming that the direct labor workforce is not adjusted each quarter. instead, assume that the company’s direct labor workforce consists of permanent employees who are guaranteed to be paid for at least 2,500 hours of work each quarter. if the number of required direct labor-hours is less than this number, the workers are paid for 2,500 hours anyway. any hours worked in excess of 2,500 hours in a quarter are paid at the rate of 1.5 times the normal hourly rate for direct labor.