1. Collecting Information to Compose Messages Before beginning to compose a successful business message, you need to collect necessary information by conducting informal or formal research. Often the information you collect during the research process helps shape your message. Which questions should you ask yourself in order to avoid frustration and inaccurate messages? Check all that apply. What action should the receiver take? What will happen if the receiver does not take action? How should the sender contact the receiver? What does the receiver need to know about this topic? Should I begin research at the library? Long reports and complex business problems often require formal research methods.