Business
Business, 05.07.2020 05:01, fefe57

Many fast-food restaurants compete on lean business concepts. Match each of the following activities at a fast-food restaurant with the lean business concept it strives to achieve. Some activities might relate to more than one lean business concept. 1. Courteous employees

a. Just-in-time (JIT)

b. Continuous improvement (CI)

c. Total quality management (TQM)

2. Food produced to order

a. Just-in-time (JIT)

b. Continuous improvement (CI)

c. Total quality management (TQM)

3. New product development

a. Just-in-time (JIT)

b. Continuous improvement (CI)

c. Total quality management (TQM)

4. Clean tables and floors

a. Just-in-time (JIT)

b. Continuous improvement (CI)

c. Total quality management (TQM)

5. Orders filled within three minutes

a. Just-in-time (JIT)

b. Continuous improvement (CI)

c. Total quality management (TQM)

6. Standardized food making processes

a. Just-in-time (JIT)

b. Continuous improvement (CI)

c. Total quality management (TQM)

7. Customer satisfaction surveys

a. Just-in-time (JIT)

b. Continuous improvement (CI)

c. Total quality management (TQM)

8. Continually changing menus

a. Just-in-time (JIT)

b. Continuous improvement (CI)

c. Total quality management (TQM)

9. Drive-through windows

a. Just-in-time (JIT)

b. Continuous improvement (CI)

c. Total quality management (TQM)

10. Standardized menus from location to location

a. Just-in-time (JIT)

b. Continuous improvement (CI)

c. Total quality management (TQM)

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Answers: 1

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Many fast-food restaurants compete on lean business concepts. Match each of the following activities...

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