Hannah likes to frequent Citrus, a fine dining restaurant, as she loves the beef lasagna there and orders it every time she visits the restaurant. However, during her recent visit, the lasagna she was served was undercooked. When she informed the manager about it, she learned that the food was cooked by a replacement chef as the usual chef was on leave. In this scenario, which of the following characteristics of services is responsible for the lack of consistency and quality of the food at Citrus?

a. ​Inseparabilityb. ​Intangibilityc. ​Perishabilityd. ​Heterogeneity

D.Heterogeneity

Explanation:

There are different characteristics of service which includes

1. Inseparability

2. Variability

3. Intangibility

4. Heterogeneity

5. Perishability

Heterogeneity is the characteristics of service which is responsible for the lack of consistency in the quality of of the food at citrus.

Heterogeneity of service is the inability of the same service to give the same level of satisfaction at different periods to the same Customer.

Hannah is experiencing the heterogeneity characteristics of service. That is why the once perfectly cooked lasagna that she loves has now become undercooked.

hi,

henry is an economist and wants to understand the relationship between inflation and consumer spending habits. for his research, he needs the consumer price index for 2014 and the inflation rate. based on the prices of goods given, what will he find to be the cpi and inflation rate for 2014? assume that a consumer’s basket for three consecutive years consists of the following:

you dont privide answer choices.

answer - 15% of a inflatation rate is 15% less in cpi

answer///the stewardship worldview;