What were the management functions that Art used in his grandfather’s store and at S. E. Nichols? How were these functions carried out by the business? Fully explain when answering.

Explanation:

It is worth recalling that in the case study, Art enjoyed several roles in the his grandfather's store and at S.E Nichols.

Some the management functions that were helpful to him was learning effective customer service and learning the importance of inventory control.

Overtime Art gained experience on how to properly manage inventory, this is evident from the fact that he was able to determine what inventory needed to be restocked and the quantity to be bought.

in 2001, dell computer became the world’s largest personal computer vendor, continuing to

gain market share and post profits in an industry struggling with slumping sales and billions of

dollars in losses. dell sells 90% of its pcs directly to the final customer, largely bypassing the

reseller channel that accounts for most of the world’s pc sales. this direct customer relationship

is the key to dell’s business model, and provides distinct advantages over the indirect sales

model. dell’s direct relationship with the customer allows it to tailor its offerings to customer

needs, offer add-on products and services, and use the internet to offer a variety of customer

services. in addition, dell’s pcs are built to customers’ specifications upon receipt of an order,

giving dell additional advantages over indirect pc vendors who must try to forecast demand and

ship products based on those forecasts. dell’s direct sales and build-to-order model has achieved

superior performance in the pc industry in terms of inventory turnover, reduced overhead, cash

conversion, and return on investment (kraemer, et al., 2000).

explanation: