is a type of one-on-one communication that involves communicating with someone for the direct purpose of improving the person's on-the-job performance or behavior.

a. Upward communication

b. Incongruent communication

c. Coaching

d. Counseling

C, coaching

Explanation:

Coaching can be defined as a the one-on-one development of an individual/employee to help the employee reach or accomplish a set goal or increase performance.

Coaching is administered by a coach. He/She ensure that through his/her activities, helps an individual to improve performance and behavior or help meet a target or accomplish a task or increase performance/productivity.

Firm's use coaching to improve employee performance as there is a one-on-one assessment of the employee and it enables the coach to work with and on the employee entirely.

Cheers.

c. Coaching

Explanation:

Coaching is an example of interpersonal communication which involves direct communication with someone for the purpose of performance improvement or behaviour.

Organizations uses various types of communication to pass information to its employees. They are;

-Interpersonal communication which involves a one on one communication among employees. Example is coaching.

-Non verbal communication which involves making gesture or communicating with body language

-Written communication as the name implies involves documenting conversation between managers and surbodiate. Eg email writings

-Oral communication is the type of communication that is spoken verbally without being documented.

answer; drop shippers;

client registration system, resource management system, clinical management system, patient information database, common use-system interface

explanation: