Although Janet has a Director (Communications) role within Zenith Fine Furnishings, for the special project she is working on her responsibilities include dealing directly with non-management employees and essentially acting as a liaison between management and non-management employees. These responsibilities indicate Janet is serving at which level of management?

Middle level management

Explanation:

Middle level manage staff act as intermediate between the workers and executive management. They are the channels through which workers communicate their needs, challenges, and so on to management.

Middle level managers also act as a source of information on expectation of executive management to the workers.

They are responsible for the performance of junior staff.

Janet in her role deals directly with non-management employees and essentially acting as a liaison between management and non-management employees. So she is a mid level manager.

reducing the scale of the market for a new product.