Business, 21.04.2020 19:36, lillygrl100

Since Al's Auto Parts has had trouble with its windshield wiper manufacturer in the past, it is requesting a guarantee from the company before it will place another order. Which of the service quality dimensions is being addressed in this scenario?
a. responsiveness
b. ethics
c. tangibles
d. assurance
e. Empathy

Answers: 1

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Since Al's Auto Parts has had trouble with its windshield wiper manufacturer in the past, it is requ...