People spend a considerable part of their working day with others. One of the findings of the early work activity studies (Burns, 1954, 1957; Horn and Lupton, 1965), echoed more recently by Oshagbemi (1988), is that managers and others consistently underestimate the amount of time they spend ...

Relating with others.

Explanation:

Managers spend a lot of time relating with other people face to face, and they are underestimating the effect of this physical interaction on personal behaviours of those around them.

For Ecole the aim of conducting an interview is to get as much relevant information from the candidates as possible. But if the interviewer does most of the talking them the candidate will not have an opportunity to give relevant information.

answer; ///human built works;

answer; i believe the answer is (facework);