Business
Business, 15.04.2020 02:13, jasminellenaee

Lydia owns a fashion store for women, and her main focus is on providing quality customer service. The staff is trained to treat customers with utmost care and provide them with reliable fashion advice. Lydia carefully chooses her staff and appoints people who are attentive, friendly, and have a good fashion sense. In this case, Lydia is using .A) concertive control
B) adaptive control
C) bureaucratic control
D) normative control

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