Dave is a regular shopper at Colric Inc., an online company that sells T-shirts. He placed an order for five T-shirts, however when the order arrived, Dave discovered the T-shirts were defective. He returned the order and requested replacements from Colric. This scenario shows an exception to which aspect of a supply chain?

Products and services move downstream from a supplier to a customer.

Explanation:

Dave a regular shopper at Colric Inc., placed an order for five T-shirts. However, when the order arrived, Dave discovered the T-shirts were defective. So he returned the order and requested replacements from Colric. This scenario shows an exception to the aspect of supply chain that products and services move downstream from a supplier to a customer.

answer; ///(d); determining who competes most closely   with whom evaluating whether industry driving forces and competitive pressure favor some strategic groups and hurt others, and ascertaining whether the profit potential of different strategic groups varies due to the strengths and weaknesses in each groups respective market positions;