Business, 02.04.2020 02:32, haydoc1025
Pound Industries’ customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 7,000 calls and incurred costs of $203,000. If 2,940 of these calls were for the company's wholesale operation (the remainder were for the retail division), costs allocated to the retail division should amount to: $117,740. $29. $203,000. $0. $85,260.
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Pound Industries’ customer service department follows up on customer complaints by telephone inquiry...
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