Your sister recently opened a swanky three-floor cheese market, Fromagerie, which is quickly gaining attention from locals, the press, and restaurateurs in the area. Located near a college town, Fromagerie specializes in rare international cheeses; and on the top floor, there is a bistro where patrons can take cooking lessons, meet new people, dine, and sample some of the world's most savory cheeses before they make a purchase decision. The bistro element of the Fromagerie is primarily an example of your sister's retail strategy in the area of:

Customer Service

Explanation:

Customer Service refers to services provided by a service provider before, during and after purchase of the service. It is an act of meeting the needs of customers.

Customer Service is the rendering of high quality service to Customers.

Rendering a good customer service helps Improve sales.

Individual Customers tend to visit more the stores that treat them right and they can even recommend more people to patronise the store thereby increasing sales and Profit.

The bistro element of the Fromagerie is primarily an example of your sister's retail strategy in the area of Customer service

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