Quinn is upset but tries not to cry during a discussion with her boss. she doesn't want to be labeled or judged for getting so upset at work. this is an example of:

This statement quoted shows the examples of employees possessing managerial behavioral skills like Stress Management.

Explanation:

Quinn may experience the pressurized work on the working campus. As a lady, She also cannot able to bear such imbalance form of mental upset in the daily activities. She needs to balance both her personnel life as well as her employment operations. In this case, She wants to console herself not to compromise with her work and henceforth she tries to avoid weeping in front of her boss.

It is finely called as Stress Management in which she tries to normalize herself with the activities of not giving much attention towards her work overload and also she tries to interact more with the boss during the time of the meeting and makes her ready to move on to another move by getting the proper order of instructions from the boss.  

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turnover

the amount of money taken by a business in a particular period.