Suppose that Matthew set up a system to measure the performance of his company. He investigates any process variations that cause him to miss his goals, and he tries to manage those variations so he eliminates defects. When Mr. Fisherman looks for process variations, he is measuring .

nonfinancial ethical performance.

Explanation:Ethics in business refers to moral behavior when dealing with the company's customers, employees and vendors. All companies focus on the financial aspects of buisness which is the profit and loss.

Nonfinancial ethical performance is therefore the performance not related to financial aspects of buisness but can affect a company's structure in the short end long run.

It is necessary to consider the nonfinancial ethical performance for investment purposes. Nonfinancial ethical performance arises from compliance of legislation, standard best practices, welfare of staff, relationship with clients which are important for internal decision making. When all these performance s are not met they may affect a buisness in the short and long run.

answer; the nav calculated at the market close at 4: 00 pm new york time;

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