Process re-design:. a. is the fundamental re-thinking of business processes. b. is sometimes called process re-engineering. c. tries to bring about dramatic improvements in performance. d. often focuses on activities that cross functional lines. e. all of these.

Explanation:

In any business,Process Redesign is also known as Process Re-engineering,which is a process involving a comprehensive and thorough readjustment or redesigning of the entire business process with the main objective to ensure significant changes or improvements in business operation and performance such as profit maximization,cost/expense reduction,return on any business investments and so forth.Since,re-design entails a complete and comprehensive overhauling of the entire business process,it often scrutinizes the activities that are beyond the regular functional lines of business but somehow might affect the business operation and profitability of any business organisation or company.

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