As a sales manager, Tanya is conducting performance appraisals for her team members. To do so, she tracks each person’s sales calls, amount of sales, and revenues on a quarterly basis. Tanya is using a(n) system of appraisal.

OPTIONS:

A. objective B. behavioral C. trait D. informal E. 360-degree

A. objective

Explanation:

An objective system of appraisal is an unbiased system of assessing the performance of individuals based on well-defined specific key performance indicators (KPIs) that are quantifiable. These KPIs such as amount of sales, sales calls, revenues, etc, serve as the basis upon which each individual’s performance can be evaluated regardless of other subjective basis, such as behavior. These eliminates any subjective view of that Tanya might develop for any of her team members during the appraisal.

administrative jobs normally have someone answering phone calls and scheduling appointments, filing patient or customer information, making sure the front of the office looks nice to those who enter the building. administrative jobs can also include making sure the manager has everything they need for meetings, making delivers and much more. administrative jobs are important to most businesses as are customer service focused as they are often one of the first impressions a consumer sees of a business.