Describe when and how a group could institute group communication norms, based on key concepts in this lesson. Share an example of when a group communication norm was followed successfully by one of these groups in a specific group communication and an example of when a group communication norm was violated or broken by one of these groups in a specific group communication.

Which of the following is a competitive benefit experienced by the first mover firm in an industry? a. the first mover will be able to achieve a less steep learning curve. b. the first mover will be able to reduce the switching costs. c. the first mover will not have to patent its products or technology. d. the first mover will be able to reduce costs through economies of scale.