Tamiko and Gwen are friends who work at the same company but in different departments. They often go out for lunch and drinks after work, and sometimes they send each other personal e-mails and instant messages at work. Such friendships comprise the of a firm.

Informal structure

Explanation:

Tamiko and Gwen's relationship at work has created an informal structure for the firm due to the following reasons mentioned;

•Send each other personal e-mails and instant messages at work.

This is an informal attitude most especially since they don't work in same department. Another informal behavior about this is they sent the mails during work hours, where that time would have been used to solve a pending need at the place of work. Their attitude if sending each other personal mail which is also a distraction is an informal structure be created in the firm.

The friendship between Tamiko and Gwen could be said to be an informal organizational structure of a firm.

Explanation:

The informal organizational structure of a firm explain the interpersonal relationship between people of the same organization in terms of their behaviours and interactions both personal and professional through which work gets done and relationships are built among people.

It is also pertinent to know that under the route of communication, their relationship or friendship is said to be formal. It is called a Lateral route of communication. Lateral route of communication is the interaction between workers of the same organization compare to diagonal route which is from the workers to the manager.

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