Why is it important for Arnold Palmer Hospital to get a patient’s
assessment of health care quality? Does the patient have the expertise to
judge the health care he or she receives?

1. Why is it important for Arnold Palmer Hospital to get a patient’s  assessment of health care quality?

Arnold Palmer Hospital is a big hospital in the U.S. that can accommodate many patients. Even though it caters to many patients, it tries to maintain a good level of service care to every individual. This is mainly done through the patient's assessment of health care quality. With this, the hospital is able to know which areas the patient feels uncomfortable and what improvements in the service they need to address. Since the hospital is focused on the patient, the staffs are trained in order to provide the highest possible quality care.

2. Does the patient have the expertise to judge the health care he or she receives?

Every patient is unique and according to the Arnold Palmer Hospital, every patient has the ability to judge the health care he or she receives. The surrounding in the hospital is patient-focused, so it is just normal that they put a priority on the patient's feedback. This will also allow the hospital to improve the quality of care that is expected from them.

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