In order to open a new account for a customer, the customer's name, date of birth, address and tax identification must be:
I. obtained prior to account opening
II. obtained within a reasonable time before or after account opening
III. independently verified prior to account opening
IV. independently verified within a reasonable time after account opening

Which of the following is not a characteristic of enterprise applications that cause challenges in implementation? a. they introduce "switching costs," making the firm dependent on the vendor. b. they cause integration difficulties as every vendor uses different data and processes. c. they are complex and time consuming to implement. d. they support "best practices" for each business process and function. e. they require sweeping changes to business processes to work with the software.