Business
Business, 20.02.2020 20:30, countryboy42

Customer service representatives (CSRs) often conceal their frustration when serving an irritating customer. This behavior from the CSRs is an example of:
A. Cognitive dissonance
B. Cognitive response
C. Emotional labor
D. Judgmental evaluation
E. Emotional attribution

answer
Answers: 1

Other questions on the subject: Business

image
Business, 21.06.2019 14:40, LlayahHarbin
Which one of the following is a characteristic of a jit partnership? a. frequent deliveries in large lot quantities b. removal of incoming inspection c. third-party logistics never used d. maximal product specifications imposed on supplier e. active pursuit of vertical integration
Answers: 3
image
Business, 21.06.2019 19:40, saggirl1209
Which of the following actions is most likely to result in a decrease in the money supply? a. the required reserve ratio for banks is decreased. b. the discount rate on overnight loans is lowered. c. the federal reserve bank buys treasury bonds. d. the government sells a new batch of treasury bonds. 2b2t
Answers: 1
image
Business, 22.06.2019 00:20, randallmatthew6124
Suppose an economy consists of three sectors: energy (e), manufacturing (m), and agriculture (a). sector e sells 70% of its output to m and 30% to a. sector m sells 30% of its output to e, 50% to a, and retains the rest. sector a sells 15% of its output to e, 30% to m, and retains the rest.
Answers: 1
image
Business, 22.06.2019 03:00, zahrast14
Which of the following is not a consideration when determining your asset allocation
Answers: 3
Do you know the correct answer?
Customer service representatives (CSRs) often conceal their frustration when serving an irritating c...

Questions in other subjects:

Konu
Mathematics, 08.04.2021 16:30