Select the correct answer from each drop-down menu. Oliver scheduled a sales meeting with a prospective customer to sell financial solutions. Before the meeting, he researched this customer’s demographic characteristics. During the meeting, he was able to offer customized financial solutions to the customer based on the customer’s individual needs. Which steps of the selling process did Oliver follow? Oliver followed the step of the selling process before the meeting, and the step during the meeting.

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The business cycle is the periodic but irregular up-and-down movement in economic activity, measured by fluctuations in real gross domestic product (gdp) and other macroeconomic variables. a business cycle is typically characterized by four phases—recession, recovery, growth, and decline—that repeat themselves over time. economists note, however, that complete business cycles vary in length. the duration of business cycles can be anywhere from about two to twelve years, with most cycles averaging six years in length. some business analysts use the business cycle model and terminology to study and explain fluctuations in business inventory and other individual elements of corporate operations. but the term "business cycle" is still primarily associated with larger (industry-wide, regional, national, or even international) business trends.