In order to craft effective business messages, beginning writers should follow the writing process closely. the first step in this process is analyzing the purpose of the message and audience. as you begin to compose your message, which two questions should you ask yourself? check all that apply.
will the audience listen to me?
why am i sending this message?
what do i hope to achieve by sending this message?
should this be an e-mail or a memo?
do i really want to write this message?
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