Business, 25.12.2019 05:31, lindseycagle00

Which of the following statements is false of consumer dissatisfaction? a. it is a mild emotion that does not create relatively strong behavioral reactions. b. it is a negative affective reaction. c. it results from an unfavorable appraisal of a consumption outcome. d. it is a post-consumption phenomenon because it is a reaction to an outcome. e. it does not result from a cognitive appraisal.

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Which of the following statements is false of consumer dissatisfaction? a. it is a mild emotion that...