As jin's sales manager, ines senses that jin's customer retention has been slipping for the last two months. she wants to do what she can to prevent the trend from continuing. ines' first step to responding to jin's performance issues should be: o getting jin to recognize and agree that her customer retention needs improvement. o documenting jin's customer retention rate. o getting jin to commit to an improvement plan. o exploring ways that jin can improve her customer retention.

Kara was out jogging and, despite being tired, decided to run one more mile. based on her actions, economists would conclude that kara:

1. all other things equal, according to the law of demand, when the price of a good falls, the demand for the good falls the demand for the good rises the quantity demanded of the good falls the quantity demanded of the good rises 2. when a market is in equilibrium, the quantity of the good that buyers are willing and able to buy exactly equals the quantity that sellers are willing and able to sell cannot be determined is less than the quantity that sellers are willing and able to sell is greater than the quantity that sellers are willing and able to sell 3. which of the following factors does not influence the demand for a good or service? consumer (buyer) income the price of related goods the number of sellers buyer expectations 4. when the number of sellers in a market increases, demand rises supply rises the price rises, all else equal the number of buyers falls

Post test question number 9 for entering the job market