When the top management of mason's firm made it mandatory for all product managers to undergo skills training, he told his superior that he would be uncomfortable with the process. he added that he was certain of not being able to cope with the new developments. in this instance, mason is demonstrating

Resistance to change.

Explanation: Resistance to change is the reaction exhibited by an individual or a group when they sense that a new system of approach is likely to be adopted in the way things are done where they are.

Resistance to change can be very minimal in an organization if the right change management strategies are employed so that the change can easily be adopted. Implementing change within an organization must be hassle free or be at the minimal level.

The following change management strategies must be considered.

•Change must be implemented in stages not at once.

•It must not threaten worker's security or security of those who will experience the change.

•The opinion of those whom the change will have effect on must be considered.

• Training will help employees adapt to change faster and with boldness.

Basically there are 3 types of resistance to change.

1. Logical resistance.

2.Sociological resistance.

3. Psychological resistance.

answer(d) the growth of consumption is likely to remain sluggish even as the economy begins to recover.;