At panther lighting fixtures, employees were asked how the quality of its customer service could best be measured, and management then implemented a survey system based on the feedback. the company has overcome which of the following barriers to success of control systems? a. overemphasis on one instead of multiple approachesb. overemphasis on paperworkc. too much controld. too little employee participatione. overemphasis on means instead of ends

1. which one of the following would be an example of a supply-side market failure? a. a gas station is slowly leaking diesel fuel from its underground tanks, and after the leak is discovered, the business immediately cleans up the pollution at its own expense. b. a gas station is slowly leaking diesel fuel from its underground tanks, but the state uses taxpayer money to clean up the pollution rather than requiring the business to pay. c. your business wants to attract repeat customers by putting on a customer-appreciation picnic at a public park, but you decide not to because you couldn't prevent noncustomers from consuming the food and entertainment you provided. d. everyone rushes to the local retail outlet at midnight on the day of the release of a new video game console, and the store runs out before everyone is able to buy one.