Senior management at trueblue feels that the current performance appraisal method is too vague and rather subjective. they might want to consider incorporating either a behavioral checklist or critical incident method in order to increase specificity.

a. true.
b. false

 True

Explanation: A behavioral checklist is a rating form containing statements describing both effective and ineffective job behaviors. These behaviors relate to a number of behavioral dimensions determined to be relevant to the job.

Specific process of incident or specific methodology of incident is a performance evaluation system in which the employee's conduct is evaluated in certain incidents in which either he performed very well and in which he might have done better.

Hence from the above we can conclude that both these methods will provide better judgement than the existing method.