Business, 13.12.2019 22:31, Bryson2148

When mandy last got her drive-through order at the fast-food restaurant, she thought the employee who her was cold and unfriendly. the food tasted good but was overshadowed by the employee's demeanor. since then, mandy often says something derogatory to her friends about the restaurant based on this single experience. this is an example of which issue associated with services? a. intangibilityb. inseparabilityc. impressionabilityd. incongruitye. inflexibility

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When mandy last got her drive-through order at the fast-food restaurant, she thought the employee wh...