Aborrower has a 5/1 arm tied to the 1-year london interbank offering rate (libor). the borrower’s current rate (after several adjustments) is 6%. it’s the time of year when the rate adjusts again and the libor is currently at 6%. what will be the borrower’s new interest rate if the loan has the following terms? introductory interest rate: 3.00%; margin: 2.25%; and periodic cap/floor: +/- 2%. (there is no lifetime cap.) (input your answer as a percentage rounded to the nearest tenth and without the % sign, e. g., 12.5% is input as 12.5 not 0.125)

One of your new suppliers, kim, has been hearing rumors about your firm’s lack of capability to deliver high quality products and writes an email asking you to address the claims being made. in replying to her, you want to be sure that you are very clear and leave no room for misinterpretation. which of the following aspects of effective communication should you give the most attention? (a) making sure you understand kim’s areas of expertise. (b) supporting your reply with relevant data and facts. (c) establishing your credibility as an expert. (d) paying attention to implied communications.