Mary, a hr manager, is designing a training class for those working on the new cross-functional teams within her company. this class is aimed at improving group decision-making and interpersonal relations. what method of delivery should she choose?

a. role playing, practice, and discussion
b. lecturer
c. work books
d. vidoetapes
e. computer aided_training

The correct answer is A.role playing, practice, and discussion

Explanation:

Role Play is a group dynamic technique. It is also known as a dramatization, simulation or role play technique.

It consists of two or more people representing a specific situation or case of real life, acting according to the role assigned to them and in such a way that it becomes more vivid and authentic.

The aforementioned objective is achieved not only in those who represent the roles, but in the whole group that acts as a participant observer for their understanding of the process. The actors convey to the group the feeling of living the event as if it were in reality.

This activity can help us to know the attitudes we have in certain situations and how they influence our work and our lives, to analyze certain tensions that arise in the group process, to adequately adapt the tolerance to stress. To assess the assumable nervousness as a positive aspect to achieve our goals.

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