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Business, 30.11.2019 02:31, andreawright13
When choosing where to eat lunch, veronica's major service criterion is speed: being seated promptly and served her meal quickly. for veronica, is the most important of the five service quality dimensions.
a) assurance
b) reliability
c) tangibles
d) responsiveness
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Answers: 2
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When choosing where to eat lunch, veronica's major service criterion is speed: being seated promptl...
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