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all businesses encounter difficulties and must deliver bad news. bad news can be disappointing, irritating, and even maddening to the receiver of the message; consequently, such messages must be written carefully.

if the receiver of a negative message believes (what goes into the blank) , bad feelings can be reduced.

options:

a. the matter was handled fairly

b. the truth is obvious

c. the matter was inconsequential

A. the matter was handled fairly

Explanation:

Human beings are naturally emotional beings. Even more so in a business setting because along with investment of time and effort, they have their financial stake in transactions. So, a bad news can be received very negatively by the receiver. Thus, it is necessary that the when delivering bad news, the receiver is made aware of the due process and framework that was followed to reach a rejection of what the receiver wanted or what was done to mitigate the damage in the first place. This will effectively communicate to the receiver that the sender did their best to resolve the problem at hand and will dampen any feelings of outright contempt and anger against the sender.

a loan? that’s my guess, anywho.

2,283,000

explanation:

i just had to add it