Warm-up 15.1.1 the field of study devoted to understanding, predicting, and influencing the behavior of groups and individuals within organizations is known as
a. organizational behavior
b. organizational citizenship behavior
c. human resources management
d. emotional intelligence
e. industrial psychology

A. organizational behavior

Explanation:

Organizational behavior is the study of human behavior within the environment of an organization. Organization behavior tries to understand why humans behave in a certain way in their workplace and the effects of their behavior on performance, communication, leadership job structure, and motivation.

Organization behavior is concerned with the relationship between an individual or a group and the organization's activities. Its purpose is to develop better relationships by accomplishing organizational objectives, human objectives, and social objectives. Organizational behavior borrows from other disciplines such as psychology, qualitative research, and sociology in its study.

the correct answer is b.)

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