Cassidy is concerned about the number of customer complaints she has received regarding the poor service provided by her department. she is convinced her employees are able to provide better service and cut complaints significantly. cassidy has set a new goal for her department to reduce customer complaints by 15% within six months. this goal is an example of the type of performance standard needed for effective controlling.
a. true.
b. false

Many influential economists, politicians, and business leaders think that a shift toward a more integrated and interdependent global economy is a good thing. there is evidence to support the theory that falling barriers to international trade and investment drive the global economy toward greater prosperity. there are, however, critics who argue against globalization. anecdotes, evidence, and arguments can be collected to support each side of the debate.

Each month, business today publishes a news piece about an innovative product, service, or business. such soft news is generally written by a freelance business writer and is known as a

Determine if the following statements are true or false. an increase in government spending can crowd out private investment. an improvement in the budget balance increases the demand for financial capital. an increase in private consumption may crowd out private investment. lower interest rates can lead to private investment being crowded out. a trade balance in sur+ increases the supply of financial capital. if private savings is equal to private investment, then there is neither a budget sur+ nor a budget deficit.