You are an engineering technologist employed by h. l. winman and associates, and you are engaged in a lake-level measurement program in northern new york state, working under government environmental studies contract wm-23357. at a critical moment in the program your hektik model 370 water stage manometer breaks down. you take it apart and identify that it needs a replacement spring and drive assembly. this is the third time this has occurred in the past six months, and each time the thread on the drive shaft has been stripped. you previously purchased replacement spring and drive assemblies from the manufacturer’s us office, hektik america inc., 21 lincoln st., chester, mass., on may 23 and june 17, at a cost of $218.50 each. (the model 370 water stage manometer is manufactured by hektik industries gmbh in dusseldorf, germany.) yesterday you faxed purchase order no. 26019 to the chester office, requesting immediate shipment of a replacement spring and drive assembly. today you decide to write to hektik america inc., to complain about the repeated failures (you may attribute the cause to any condition you wish, if you feel you need to point out the cause), and to request that the current replacement part be supplied free of charge. write a letter to customer service.

Pettijohn inc. the balance sheet and income statement shown below are for pettijohn inc. note that the firm has no amortization charges, it does not lease any assets, none of its debt must be retired during the next 5 years, and the notes payable will be rolled over. balance sheet (millions of $) assets 2016 cash and securities $ 1,554.0 accounts receivable 9,660.0 inventories 13,440.0 total current assets $24,654.0 net plant and equipment 17,346.0 total assets $42,000.0 liabilities and equity accounts payable $ 7,980.0 notes payable 5,880.0 accruals 4,620.0 total current liabilities $18,480.0 long-term bonds 10,920.0 total debt $29,400.0 common stock 3,360.0 retained earnings 9,240.0 total common equity $12,600.0 total liabilities and equity $42,000.0 income statement (millions of $) 2016 net sales $58,800.0 operating costs except depr'n $54,978.0 depreciation $ 1,029.0 earnings bef int and taxes (ebit) $ 2,793.0 less interest 1,050.0 earnings before taxes (ebt) $ 1,743.0 taxes $ 610.1 net income $ 1,133.0 other data: shares outstanding (millions) 175.00 common dividends $ 509.83 int rate on notes payable 1. what is the firm's current ratio? (points : 6) 0.97 1.08 1.20 1.33 2. what is the firm's quick ratio? (points : 6) 0.49 0.61 0.73 0.87 3. what is the firm's total assets turnover? (points : 6) 0.90 1.12 1.40 1.68 4. what is the firm's inventory turnover ratio? (points : 6) 4.38 4.59 4.82 5.06 5. what is the firm's debt ratio? (points : 6) 45.93% 51.03% 56.70% 70.00% 6. what is the firm's roa? (points : 6) 2.70% 2.97% 3.26% 3.59% 7. what is the firm's roe? (points : 6) 8.54% 8.99% 9.44% 9.91%

Standardization is associated with which of the following management orientations? a) ethnocentric orientation b) polycentric orientation c) regiocentric orientation d) geocentric orientation

The new york stock exchange is an example of what type of stock market?