Floyd owns a chain of diners. he prefers to recruit employees from different ethnic and cultural backgrounds. when he hires new employees, he spends time to educate them on the issues that can arise due to diversity at the workplace. his employees are strongly encouraged to question stereotypes. in the given scenario, floyd uses
a) skills-based diversity training
b) awareness training
c) readiness-based diversity training
d) supervisory training

B) awareness training

Explanation:

In this scenario, based on all that Floyd is doing seems as though he is using awareness training on his employees. This is a training technique used to train employees on cultural and ethnic diversity as well as what is appropriate and inappropriate when dealing with different cultures. Like mentioned in the question this also encourages employees to think outside the box and question stereotypes.

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